<h3 id="where-do-you-ship"><strong>Where do you ship?</strong></h3><p>Sunny Southern California</p><p><br></p><h3 id="how-long-does-shipping-take"><strong>How long does shipping take?</strong></h3><p>In-stock items ship within 1-2 business days from our location.</p><p>Pre-ordered items ship within 3-5 business days. &#xA0;</p><p><br></p><h3 id="how-do-i-track-my-order"><strong>How do I track my order?</strong></h3><p><a href="https://shopify.com/957552/account" id="isPasted">https://shopify.com/957552/account</a></p><p><br></p>

Shipping

<h3 id="return-refund--exchange-policy"><strong>Return, refund &amp; exchange policy</strong></h3><h1 id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1em; font-size: 1.33333em; font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-weight: 400; line-height: 1.4; text-rendering: optimizelegibility; color: rgb(51, 51, 51); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">60 DAY RETURNS</h1><div style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box;">Due to strict inventory guidelines, <strong style="box-sizing: border-box; font-weight: bold;">we are no longer processing exchanges</strong>. We ask that you send the items back for a refund and then repurchase whatever you need!</span><strong style="box-sizing: border-box; font-weight: bold;"><span style="box-sizing: border-box;">&#xA0;&gt;&gt;&#xA0;</span></strong>Access your <a href="https://shopify.com/957552/account" rel="noopener noreferrer" style="box-sizing: border-box; color: rgb(25, 123, 189); text-decoration: none; background-color: transparent; border-bottom: 1px solid; padding-bottom: 2px;" target="_blank">order history here and start a request here.</a>&#xA0; <em><span style="color: rgb(184, 49, 47);">Please note: &#xA0;The cost of the return shipping will be <u>deducted from your refund ($11 for standard size packages, $13 for non-standard size packages such as golf shafts)</u>. If the items received are not in new/unused condition, we reserve the right to send the items back to you, or deduct a restocking fee from your refund.&#xA0;</span></em></p><p style="box-sizing: border-box; margin: 0px 0px 15px;">Returns can be made on non-personalized items and non-assembled items within 60 days after you&apos;ve received the original order. Items are only accepted on <strong style="box-sizing: border-box; font-weight: bold;">unopened and unused products</strong>. Items must be returned in the <strong style="box-sizing: border-box; font-weight: bold;">original packaging.</strong>&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box; color: rgb(255, 0, 0);"><strong style="box-sizing: border-box; font-weight: bold;">RETURN COSTS &amp; RESTOCKING FEE (ASSEMBLED ITEMS)</strong></span></p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box;">Assembled shafts and clubs <span style="box-sizing: border-box; text-decoration: underline;">cannot be returned</span>. Once assembly has begun on your order, it cannot be canceled or modified.&#xA0;</span>Please contact us with any questions before placing your order.&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box; color: rgb(255, 0, 0);"><strong style="box-sizing: border-box; font-weight: bold;">RETURN COSTS &amp; RESTOCKING FEE (NON-ASSEMBLED ITEMS)</strong></span></p><p style="box-sizing: border-box; margin: 0px 0px 15px;">The cost of the return shipping will be deducted from your refund ($11 for standard size packages, $13 for non-standard size packages such as golf shafts). If the items received are not in new/unused condition, we reserve the right to send the items back to you, or deduct a restocking fee from your refund.&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box; color: rgb(61, 133, 198);"><strong style="box-sizing: border-box; font-weight: bold;">REFUNDS</strong></span></p><p style="box-sizing: border-box; margin: 0px 0px 15px;">Refunds are normally processed back to the original account (ie. credit card or PayPal). If you prefer store credit, please include this note of the refund request.</p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">HOW TO CREATE A RETURN<span style="box-sizing: border-box; color: rgb(255, 0, 0);">&#xA0;(ITEMS RETURNED MUST BE IN NEW &amp; UNUSED CONDITION)</span></strong></span></p><p style="box-sizing: border-box; margin: 0px 0px 15px;">1) Access your order history, and <a href="https://shopify.com/957552/account" rel="noopener noreferrer" style="box-sizing: border-box; color: rgb(25, 123, 189); text-decoration: none; background-color: transparent; border-bottom: 1px solid; padding-bottom: 2px;" target="_blank">request a return here</a> (NOTE: <span style="color: rgb(184, 49, 47);"><em>cost of the return shipping will be deducted from your refund ($11 for standard size packages, $13 for non-standard size</em></span> packages such as golf shafts). If the items received are not in new/unused condition, we reserve the right to send the items back to you, or deduct a restocking fee from your refund.)</p><p style="box-sizing: border-box; margin: 0px 0px 15px;">2) Your return request will be responded to within 1-2 business day (not including Sat/Sun/holidays). If the request is approved, we will e-mail you a return label.&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;">3) Package up the original order and drop off the package at your local carrier.</p><p style="box-sizing: border-box; margin: 0px 0px 15px;">4) After 1-2 weeks after receiving the return order, we will process and issue your refund (original paid price of items returned minus cost of return shipping) to the original payment account.&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><strong style="box-sizing: border-box; font-weight: bold;">CANCELATION REQUESTS</strong></p><p style="box-sizing: border-box; margin: 0px 0px 15px;">While we do our best to process cancelation requests, our shipping team works fast, and we cannot guarantee that your order will be canceled.&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;">&#xA0;<strong style="box-sizing: border-box; font-weight: bold;">If we are able to cancel the order for you, there will be a 5% restocking fee deducted from the refund.</strong></p><p style="box-sizing: border-box; margin: 0px 0px 15px;">&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;">&#xA0;</p></div><p><br></p><h3 id="can-i-returnexchange-items-if-i-change-my-mind"><strong>Can I return/exchange items if I change my mind?</strong></h3><h1 id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1em; font-size: 1.33333em; font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-weight: 400; line-height: 1.4; text-rendering: optimizelegibility; color: rgb(51, 51, 51); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">60 DAY RETURNS</h1><div style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box;">Due to strict inventory guidelines, <strong style="box-sizing: border-box; font-weight: bold;">we are no longer processing exchanges</strong>. We ask that you send the items back for a refund and then repurchase whatever you need!</span><strong style="box-sizing: border-box; font-weight: bold;"><span style="box-sizing: border-box;">&#xA0;&gt;&gt;&#xA0;</span></strong>Access your <a href="https://shopify.com/957552/account" rel="noopener noreferrer" style="box-sizing: border-box; color: rgb(25, 123, 189); text-decoration: none; background-color: transparent; border-bottom: 1px solid; padding-bottom: 2px;" target="_blank">order history here and start a request here.</a>&#xA0; <span style="color: rgb(184, 49, 47);"><em><strong><u>Note: The cost of the return shipping will be deducted from your refund ($11 for standard size packages, $13 for non-standard size packages</u> such as golf shafts). If the items received are not in new/unused condition, we reserve the right to send the items back to you, or deduct a restocking fee from your refund.&#xA0;</strong></em></span></p><p style="box-sizing: border-box; margin: 0px 0px 15px;">Returns can be made on non-personalized items and non-assembled items within 60 days after you&apos;ve received the original order. Items are only accepted on <strong style="box-sizing: border-box; font-weight: bold;">unopened and unused products</strong>. Items must be returned in the <strong style="box-sizing: border-box; font-weight: bold;">original packaging.</strong>&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box; color: rgb(255, 0, 0);"><strong style="box-sizing: border-box; font-weight: bold;">RETURN COSTS &amp; RESTOCKING FEE (ASSEMBLED ITEMS)</strong></span></p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box;">Assembled shafts and clubs <span style="box-sizing: border-box; text-decoration: underline;">cannot be returned</span>. Once assembly has begun on your order, it cannot be canceled or modified.&#xA0;</span>Please contact us with any questions before placing your order. &#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px;"><span style="box-sizing: border-box; color: rgb(255, 0, 0);"><strong style="box-sizing: border-box; font-weight: bold;">RETURN COSTS &amp; RESTOCKING FEE (NON-ASSEMBLED ITEMS)</strong></span></p><p style="box-sizing: border-box; margin: 0px 0px 15px;">The cost of the return shipping will be deducted from your refund ($11 for standard size packages, $13 for non-standard size packages such as golf shafts). If the items received are not in new/unused condition, we reserve the right to send the items back to you, or deduct a restocking fee from your refund.&#xA0;</p></div><p><br></p><h3 id="do-you-offer-refunds"><strong>Do you offer refunds?</strong></h3><p style="box-sizing: border-box; margin: 0px 0px 15px;">Refunds are normally processed back to the original account (ie. credit card or PayPal). If you prefer store credit, please include this note of the refund request.</p><p><br></p><h3 id="can-i-return-a-sale-item"><strong>Can I return a sale item?</strong></h3><p>Yes return policy is standard</p>

Returns & exchanges

Information about order changes and cancellations.

<h3 id="can-i-change-my-order"><strong>Can I change my order?</strong></h3><p id="isPasted" style="font-weight: inherit; box-sizing: inherit; margin: 0px; padding: 0px;">We cannot guarantee making changes as our team works super fast to get orders out. &#xA0;But if your order has not been shipped we will do our best to sort through our packages to locate it. Please provide us with the all the modification details asap to help@grips4less.com. &#xA0;Note that once we start this process of making a change it may cause a 1-2 business day delay as we need to find your package and amend the order. &#xA0; We will need ALL this information:&#xA0;</p><p style="font-weight: inherit; box-sizing: inherit; margin: 0px; padding: 0px;">1.) full name, email &amp; order number</p><p style="font-weight: inherit; box-sizing: inherit; margin: 0px; padding: 0px;">2.) items to add</p><p style="font-weight: inherit; box-sizing: inherit; margin: 0px; padding: 0px;">3.) items to delete</p><p><br></p><h3 id="can-i-cancel-my-order"><strong>Can I cancel my order?</strong></h3><p><span id="isPasted" style="color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">While we do our best to process cancellation requests, our shipping team works fast, and we cannot guarantee that your order will be canceled.&#xA0;</span></p><div data-block="true" data-editor="fu67i" data-offset-key="eupp5-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="eupp5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="eupp5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">IF we are able to locate the package and stop it you would have 3 options:</span></span></div></div><div data-block="true" data-editor="fu67i" data-offset-key="99uk1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="99uk1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="99uk1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="fu67i" data-offset-key="5to8v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="5to8v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="5to8v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">1.) There would be a 5% cancellation-processing fee (bank processing fee and small amount of labor). &#xA0;This would be deducted from the refund.</span></span></div></div><div data-block="true" data-editor="fu67i" data-offset-key="47lr2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="47lr2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="47lr2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">2.) Modify your order (change quantities/models) to correct what you need</span></span></div></div><div data-block="true" data-editor="fu67i" data-offset-key="8t553-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="8t553-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="8t553-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">3.) Leave the order as is and ship!</span></span></div></div><div data-block="true" data-editor="fu67i" data-offset-key="9kvv1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="9kvv1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="9kvv1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="fu67i" data-offset-key="6d8p6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="6d8p6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="6d8p6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Please let us know how we can best help you and we&apos;ll take it from there.</span></span></div></div>

Changes & cancellations

<h3 id="which-payment-types-do-you-accept"><strong>Which payment types do you accept?</strong></h3><p>We accept all major credit cards and paypal.</p><p><br></p><h3 id="are-there-any-surcharges"><strong>Are there any surcharges</strong></h3><p>For international orders, there may be duties/taxes collected by the carrier once it arrives in your country.</p><p><br></p><h3 id="how-long-should-a-refund-take-to-reach-me"><strong>How long should a refund take to reach me?</strong></h3><p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Refunds are normally processed back to the original account (ie. credit card or PayPal). If you prefer store credit, please include this note of the refund request.</p><p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">HOW TO CREATE A RETURN<span style="box-sizing: border-box; color: rgb(255, 0, 0);">&#xA0;(ITEMS RETURNED MUST BE IN NEW &amp; UNUSED CONDITION)</span></strong></span></p><p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">1) Access your order history, and <a href="https://shopify.com/957552/account" rel="noopener noreferrer" style="box-sizing: border-box; color: rgb(25, 123, 189); text-decoration: none; background-color: transparent; border-bottom: 1px solid; padding-bottom: 2px;" target="_blank">request a return here</a></p><p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">2) Your return request will be responded to within 1 business day (not including Sat/Sun/holidays). If the request is approved, we will e-mail you a return label.&#xA0;</p><p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">3) Package up the original order and drop off the package at your local carrier.</p><p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(51, 51, 51); font-family: Lato, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">4) After 1-2 weeks after receiving the return order, we will process and issue your refund (original paid price of items returned minus cost of return shipping) to the original payment account.&#xA0;</p><p><br></p><h3 id="do-you-offer-gift-receipts"><strong>Do you offer gift receipts?</strong></h3><p>We do not have gift receipts but you can email <a href="mailto:hi@grips4less.com" id="isPasted">hi@grips4less.com</a> to request for pricing information to be left out. &#xA0;</p>

Payment

<h3 id="do-you-offer-gift-cards"><strong>Do you offer gift cards?</strong></h3><p>Yes we offer giftcards here:</p><p><a href="https://www.grips4less.com/pages/search-results-page?q=gift%20card" id="isPasted">https://www.grips4less.com/pages/search-results-page?q=gift%20card</a></p><p><br></p><h3 id="how-long-are-gift-cards-valid-for"><strong>How long are gift cards valid for?</strong></h3><p>Gift cards do not have an expiration.</p><p><br></p><h3 id="can-i-exchange-a-gift-card-for-cash"><strong>Can I exchange a gift card for cash?</strong></h3><p>Gift cards must be used for physical products (no cash)&#xA0;</p>

Gift cards

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Orders / Changes / Returns

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Returns & exchanges

Changes & cancellations

Payment

Gift cards